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How is Opt-Out functionality implemented in the Chat Flow environment?
Chat Flow has three nodes that can enable Opt-Outs. These are:
Opt-Out Node: This provides the ability to accommodate clients that want to opt-out from messaging and communication. This is for the SMS Channel, WhatsApp Channel, or both.
Verify Opt-Out Node: This node will verify if a number is in an opted out state or not.
Delete Opt-Out Node: This node will delete a number from the Opt-Out list. The client will get messages again-WhatsApp, SMS or both.
Have a look at our user guide to learn more about it.
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